Phone number verification is a critical part of many operations, from lead capture to user authentication. However, this process can be tedious and error-prone when done manually .
This is why automating phone number verification has become an increasingly popular solution to simplify this process and improve the operational efficiency of companies.
In this article, we’ll explore how you can automate phone number verification and the benefits this can bring to your business.
- 1) Why automate phone number verification?
- 1.1) It is efficient
- 1.2) Improve customer experience
- 1.3) Much more security
- 1.4) Scalability
- 2) How to automate the phone number verification process on WhatsApp
- 3) Benefits of Automating Phone Number Verification
- 4) Conclusion
Why automate phone number verification?
Automating phone number verification creates the combination of efficiency, security, and improved customer experience , making automating phone number verification an attractive option for businesses looking to simplify and streamline their processes.
It is efficient
Automation enables phone number verification to be performed quickly and accurately, eliminating the need to dedicate time and human resources to this task. This frees up teams to focus on other list of finland whatsapp phone numbers business-critical activities.
Improve customer experience
Automated phone number verification ensures a smoother, frictionless 6 aspects of ai that improve cold calling interaction for customers. By quickly validating contact information, delays in service delivery betting data or product delivery are avoided , leading to increased customer satisfaction.
Much more security
By automating the phone number verification process, you reduce the risk of human error, such as incorrectly entering numbers or failing to update information. Additionally, automation can integrate additional layers of security, such as detecting fake or fraudulent numbers.
Scalability
As businesses grow and acquire more customers, manual phone number verification becomes increasingly difficult to manage. Automation makes it possible to easily scale the process to meet the demands of an increasing volume of users, without compromising the quality or accuracy of verification.
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How to automate the phone number verification process on WhatsApp
Let’s see how to automate this process from Score. First you must have the WhatsApp API integrated within the platform. To do this, go to this video . Once it is verified, go to Connections and then to My Channels. Then look for the associated number and in the three points select add template .
Find the Request Template button and start filling in the data by entering a template name and a display name to help us with a more precise configuration.
The next step is to configure the template. Select the appropriate language and select Authentication in the category . This type of template is the only one that allows you to send this type of validation messages. If you want to know more, check out this video .
Check that the parameter is correctly
configured and request approval of the template. Approval is usually immediate. However, there are cases where it takes up to 48 hours.
Check that the template has been approved by Meta in the WhatsApp template viewer. Once everything is correct, it is time to set up number verification.
First you need to create a company. To do this, look for the Operations section and then Companies . Look for the button to create a new company and configure the corresponding data.
Once you have created the company, go to Campaigns and find the button to add a new campaign . In the modal, fill in the corresponding information, select the company you created and select Customer Service in the type of operation.