SMS opt-in: 8 best practices to grow your database
SMS marketing offers one crucial advantage: the high open rate. With approximately 98% of text messages being read , this platform positions […]
SMS marketing offers one crucial advantage: the high open rate. With approximately 98% of text messages being read , this platform positions […]
Instant messaging and online shopping have gained relevance . This practice, known as conversational commerce, facilitates direct interaction between companies and
The use of artificial intelligence and automation in retail is projected to increase ninefold by 2025. Additionally, 95% of consumers now expect brands to
When it comes to putting together a contact center application proposal, it’s crucial to go beyond basic features like IVR routing or
Effective communication strengthens relationships, drives productivity and fosters growth. Today, SMS remains a vital tool for reaching customers quickly and directly.
Cold calling is a valuable tool in any company’s sales, but it has traditionally been a difficult and inefficient task.
Nowadays, the concept of commercial speech may sound a little ambiguous, however, what it underlies is still necessary, as it allows
Measuring performance and efficiency is critical to ensuring customer satisfaction, improving team productivity, and achieving business goals. In this article, we
Effective communication is critical to success. VoIP phones use the Internet instead of traditional phone lines to make calls , allowing for
Phone number verification is a critical part of many operations, from lead capture to user authentication. However, this process can be